Supervisor, Body Shop Operations
Body Shop Operations Supervisor – Delivering Quality, Safety, and Customer Confidence at Pasha Automotive Services The Pasha Group, a trusted leader in transportation and logistics for over 75 years, is seeking an experienced Body Shop Operations Supervisor to oversee body shop services for assigned customer accounts within Pasha Automotive Services. This role is ideal for a hands-on leader who brings technical expertise, operational discipline, and a strong customer focus—while living our values of Excellence, Honesty & Integrity, Innovation, and Teamwork. Lead Precision-Driven Body Shop Operations
In this role, you’ll coordinate administrative staff and production labor to ensure body shop repairs and services are executed safely, efficiently, and to the highest quality standards. You’ll translate customer requirements into disciplined execution, apply metrics-driven continuous improvement, and maintain strong controls across production, safety, quality, and billing. What You’ll Be Responsible For - Daily Body Shop Supervision: Schedule, monitor, and supervise work assignments, productivity, and quality across repairs, inspections, quality control, and direct customer communication.
- Estimating & Reporting: Prepare body shop estimates; promptly report additional costs, materials, or parts required; maintain accurate warranty, repair, and campaign documentation.
- Quality & Damage Prevention: Provide damage reports to assembly and processing teams to minimize terminal-wide damages and improve quality outcomes.
- Safety & Environmental Compliance: Enforce safety as standard operating behavior and ensure compliance with OSHA, APCD, EPA, and hazardous materials requirements.
- Process Excellence: Execute SOPs within the Pasha Operating System and apply LEAN Manufacturing principles to improve quality, productivity, and revenue.
- Audit Readiness: Prepare for and participate in ISO and customer audits; conduct inspections to ensure readiness and identify improvement opportunities.
- Performance Management: Maintain quality and efficiency targets; post daily results; conduct root cause analysis and implement corrective and preventive actions (CAPA).
- People Leadership: Conduct time studies and operational reviews; provide data-driven coaching, feedback, recognition, and corrective action to employees.
- Cross-Functional Collaboration: Partner with Parts, Labor, Safety, Training, Client Services, and Finance to ensure seamless execution and communication.
- Data Integrity & Billing Support: Perform audits, data entry, and reporting to ensure accurate metrics and trends; work with accounting to ensure complete, timely billing and reconcile month-end tooling and labor usage.
What You Bring - Education: Associate degree in Business or a related field (or equivalent experience); Bachelor’s degree preferred.
- Experience:
- 3+ years in a body shop environment
- 1+ year of leadership or supervisory experience
- Automotive vehicle processing experience preferred
- Technical & Regulatory Knowledge: Working knowledge of body shop operations, environmental regulations (APCD/EPA), and hazardous materials handling and documentation.
- Operational Strength: Proven ability to manage competing priorities, analyze data, and deliver results in fast-paced environments.
- Leadership & Communication: Strong interpersonal and presentation skills with the ability to collaborate across cross-functional teams.
- Technical Skills: Intermediate proficiency in Microsoft Excel, Word, and Outlook.
- Certifications: Valid state-issued driver’s license with acceptable driving record and a Transportation Worker Identification Credential (TWIC).
Why You’ll Love Working at The Pasha Group - Established Industry Leader: Join a respected organization with a strong legacy in automotive and logistics services.
- Hands-On Impact: Lead critical body shop operations that directly affect quality, safety, customer satisfaction, and financial performance.
- Collaborative Culture: Work in an environment that values accountability, teamwork, and continuous improvement.
- Career Growth: Build leadership and technical expertise within a dynamic production setting.
- Values in Action: Be part of a company that practices Excellence, Honesty & Integrity, Innovation, and Teamwork every day.
Ready to Lead with Precision?
Bring your body shop expertise and operational leadership to Pasha Automotive Services and help deliver exceptional results for our customers. Apply today and grow your career with The Pasha Group. Screening Requirements
Background Checks
Driving Record Review
Drug Testing
Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: NATIONAL CITY, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.
Zone 2: Starting rate $78,000; up to $90,000 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
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