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Job Title: Performance Analyst - Erlanger, KY
Company Name: Archer Daniels Midland
Location: Decatur, IL United States
Position Type: Full Time
Post Date: 12/22/2025
Expire Date: 02/18/2026
Job Categories: Computers, Software, Education, Finance/Economics, Financial Services, Information Technology, Internet/E-Commerce, Broadcasting/Communications, Quality Control, Web Technology, Energy / Utilities
Job Description
Performance Analyst - Erlanger, KY
Performance Analyst - Decatur, IL

Job Summary
The Performance Analyst analyzes, reports, and optimizes performance metrics across IT Infrastructure & Operations (IT I&O) to support strategic decision-making and improve service delivery. Reporting to the Operations and Performance Director, this role transforms complex data into actionable insights through advanced analytics and visualization, enabling leadership to drive cost efficiency, service quality improvements, and technology roadmap alignment. The analyst collaborates across teams to define performance benchmarks, uncover optimization opportunities, and deliver transparent reporting that highlights IT infrastructure’s contribution to business outcomes. The role also leads executive communications and reporting efforts, developing clear, data-driven materials for leadership and board presentations that effectively translate technical performance into strategic narratives.

Job Responsibilities
  • Develop dashboards and analytics that quantify IT I&O performance, cost efficiency, and business contribution for leadership decisions
  • Produce and update key operational and financial reports, including: Monthly Flash Report, Month-End Financials, Metrics & KPIs, Project Portfolio, Incident Trend Report, and Cost Reduction
  • Analyze infrastructure utilization and costs to identify optimization opportunities, support FinOps initiatives, and drive efficiency gains
  • Partner with leadership to define performance benchmarks, establish key performance indicators (KPIs), and create scorecards that track progress against strategic objectives and service level agreements (SLAs)
  • Conduct root cause analysis on performance issues and service incidents, identifying patterns and recommending solutions that improve reliability
  • Monitor vendor and service provider performance metrics, assess SLA compliance, and provide data-driven recommendations for contract optimization
  • Analyze performance trends across compute, storage, and network infrastructure to identify bottlenecks, capacity constraints, and improvement areas
  • Support capacity and demand planning through predictive analytics, forecasting resource needs, and providing insights on utilization patterns and growth
  • Collaborate cross-functionally to gather requirements, align metrics with business objectives, and deliver reports highlighting trends, risks, and opportunities
  • Deploy automation tools to streamline data collection, enhance reporting accuracy, and improve real-time performance monitoring capabilities across systems
  • Drive continuous improvement by identifying process gaps, proposing enhancements, and supporting implementation of data-driven optimization initiatives
  • Develop and deliver executive-ready presentations and communications that translate complex IT performance data into clear insights for leadership and board audiences
Job Requirements
  • College diploma or Bachelor’s degree in Business, Data Analytics, Computer Science, or a related field
  • 2+ years of experience performance analysis, data analytics, or IT operations, with a focus on reporting and optimization
  • Technical proficiency in data visualization tools (e.g., Power BI, Tableau), SQL, and performance monitoring platforms
  • Experience with IT performance platforms and infrastructure management tools
  • Understanding of FinOps principles, cloud cost management, and infrastructure cost optimization strategies
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and present actionable insights
  • Excellent communication and collaboration skills to engage with stakeholders and cross-functional teams effectively
  • Certifications such as Information Technology Infrastructure Library (ITIL), Lean Six Sigma, or credentials in performance analysis or data analytics are highly desirable
Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:103698BR
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Contact Information
Company Name: Archer Daniels Midland
Website:https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25416&siteid=5998&jobid=3343253&codes=HBCU#
Company Description:
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
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